Shipping policy
THE CUZZIE Shipping and Delivery terms
`Last Updated 24 December 2025
Shipping Policy
Pre-Orders:
A pre-order occurs when we have incoming stock that has not yet reached our fulfilment centres. You can still order these products and we will ship your order as soon as stock arrives. This is usually on, or close to the specified date on the product page.
Shipping and Delivery:
- Orders are typically processed and shipped within 1–3 business days.
- Delivery within Australia usually takes 2 to 8 business days after dispatch.
- Express shipping takes 1 to 3 business days after dispatch.
- Standard shipping is FREE for orders over $100.
- We primarily use Australia Post for Australian deliveries.
Important Notes:
- Shipping timeframes are based on the advertised dispatch date. For pre-orders, the dispatch date is approximate and shown on the product page.
- Our warehouse team is working hard to get your order out as quickly as possible! During sales, licensed drops, and/or peak periods like Black Friday and Boxing Day, it may take us a little longer. We thank you in advance for your patience.
Shipping Protection:
Shipping Protection guarantees replacement if your order is confirmed lost or stolen by the courier. If you decline Shipping Protection, we cannot guarantee replacement for lost or stolen orders. You can apply Shipping Protection at checkout.
